Refund policy

The short version

If Shrink Your Image is not what you expected, email support@shrinkyourimage.com within 7 days of your payment and we will refund it in full. You do not have to explain why.

The details

New subscriptions

A full refund within 7 days of the charge, no questions asked. The refund goes back to the card you paid with, usually within five to ten business days, depending on your bank.

Renewals

The same 7 days apply to an annual renewal charge. We email you before each renewal, so if you meant to cancel and forgot, you have a week after the charge to tell us and get it back.

After 7 days

We do not normally refund the remainder of a year that is already under way. Cancel whenever you like and your plan runs to the end of the period you paid for.

If the service is broken

If the Service is unusable for a sustained period, or if we end your subscription for a reason that is not your fault, we will refund the unused part of your period regardless of the 7 days.

If you are in the UK or EU

You have a statutory right to withdraw from a distance contract within 14 days. Nothing in this policy takes that away, and where the law gives you more than this policy does, the law wins.

How to ask

One email to support@shrinkyourimage.com from the address on the account. No form, no phone call, no retention offer.

Cancelling instead of refunding

Cancelling and refunding are different things. To stop future charges without asking for money back, open your account page and choose Manage billing. That takes you to Stripe, where cancelling takes two clicks. Your plan keeps working until the end of the period you have already paid for.

Last updated September 9, 2026.